Calgary drop-off · Canada-wide mail-in
Data Recovery in Calgary
Phone, tablet or laptop stopped working? We help recover photos, messages and files from damaged devices by repairing the motherboard when needed to restore access.
Protect the data you still have.
Avoid a factory reset or any “Erase All Content and Settings” option before assessment. If your device has liquid damage, disconnect it from power and avoid charging it. Tell us what happened before trying further repairs.
Data recovery for phones, tablets and laptops
Recovery depends on the device, damage and whether access can be restored. Contact us to confirm support for your model.
iPhone data recovery service
We assess damaged iPhones, including devices that will not turn on or have suffered liquid damage. Where repair restores access, we work to retrieve your photos, messages and other files.
Android phone data recovery
Help for supported Samsung Galaxy, Google Pixel and other Android phones with power faults, motherboard damage or physical damage. Recovery depends on the model and whether it can be unlocked after repair.
iPad and tablet data recovery
We assess damaged iPads and supported Android tablets. Repairing a power or motherboard fault may allow access to stored photos, documents and other files.
MacBook and Windows laptop data recovery
MacBook data recovery and supported Windows laptop recovery focus on motherboard faults that prevent access to files. Contact us before removing components or sending your laptop.
Step-by-step
How the recovery process works
From initial assessment through to file delivery, here is what to expect at each stage.
Tell us what happened.
Share your device model, symptoms and the files that matter most. For mail-in service, contact us before shipping.
Assessment and individual quote.
We examine the device, explain the proposed work and give you a quote and estimated timeline. We obtain your approval before chargeable recovery work begins.
Repair and recovery.
We carry out the agreed work to try to regain access, then extract readable files or create an available device backup.
Verification and delivery.
We confirm what was recovered, review the result with you and arrange delivery in the agreed format.
No Data, No Recovery Fee
If we cannot recover your files, there is no service fee. Customers simply cover the shipping costs to and from our shop if the device is mailed in.
Every device is different. Contact us for an individual quote based on the assessment and the work required.
Direct consultation before you ship or drop off.
Service coverage
Calgary drop-off and Canada-wide mail-in service
Local in Calgary or shipping from elsewhere in Canada? We can help.
Contact us before shipping. We will confirm what to send and provide intake instructions. You pay shipping both ways; carrier transit time is additional to the assessment and repair estimate.
Common faults
Water damage, no power and other problems we assess
Recovery is not guaranteed. The condition of the device and its storage determines what may be possible.
Microsoldering & Diagnostics
Board repair focused on recovering your data
Our work can involve microscope inspection, circuit testing, microsoldering and repair of damaged board components. The aim is to restore the hardware access needed to retrieve your data.
Illustrative microscope view of board components.
Privacy & Data Security
Your recovered data and privacy
We agree on the delivery format with you and include any required storage in your quote. Recovered data is returned on encrypted USB storage, with the password provided separately. Please check your files and make your own backup.
Repairs are recorded on camera. Only staff handling your case may access recovery copies, and only as needed for authorized recovery and verification.
Temporary recovery copies are securely deleted 14 calendar days after collection or confirmed delivery. You may request earlier deletion after checking your files. This policy does not authorize us to erase your original device.
Clear answers
Data recovery questions
Sometimes. If the data remains on the device and a repair can restore the access needed to read it, recovery may be possible. We need to assess the fault, storage condition and any security requirements first.
Depending on the device and its condition, recovery may include photos, videos, contacts, messages, documents and some app data. Tell us which files matter most so we can discuss realistic expectations.
No. Storage damage, encryption, missing components or previous erasure can limit or prevent recovery. We explain what the assessment shows and confirm the actual result after the recovery work.
Some simpler cases may take around 3–5 days. Complex board repairs or parts availability can extend the timeline. We provide an estimate after assessment and update you on progress. Mail-in transit time is additional.
Board repair cannot recreate data that has already been erased or overwritten. Tell us about any factory reset, restore or previous recovery attempt when you contact us. An existing backup may provide another route to your files.
We may need it to access the device’s data after repair. Do not include passwords, passcodes or recovery keys in the initial enquiry form. We will explain what is needed and how to provide it. We do not bypass passcodes, activation locks or other security locks.
No. This service is for phones, tablets and selected laptops requiring device or motherboard repair. We do not offer standalone hard-drive, external-drive, USB-drive, memory-card, cleanroom, RAID, NAS or server recovery. We also do not recover data directly from cloud accounts.
Contact us for an individual assessment and quote. We explain the proposed work and confirm the price before chargeable recovery work begins. Our No Data, No Recovery Fee policy covers all recovery work; customers simply cover shipping if mail-in service is used.
Next steps
Tell us about your device
Let us know what stopped working and which data matters most. We will discuss the next step for Calgary drop-off or Canada-wide mail-in recovery.
Important: Please do not include passwords, passcodes, recovery keys or private files. We will explain any information we need after contacting you.
Mail-in reminder: Please wait for our instructions before shipping your device.